Warranty agreements for PC graphics cards

This post is to serve as a place for me to keep track of how different graphics card manufacturers handle warranty – in the US, that is, I’m not tracking Europe at all. Next time a graphics card fails on me, I’d like that to be an easy process.

After compiling this, it’s a pretty dismal picture. There are a lot of “original owner only” or “registration required” clauses. Be aware of what warranty is being offered and register if that’s required.

Asus:

3-year from date of manufacture

Asus’ website states that a customer would need to go through the reseller to get any kind of warranty service.

Warranty Page

BFG:

Limited lifetime if registered within 30 days, or 1 year from date of purchase if not registered

Registration within 30 days of purchase required

Original owner only, warranty does not transfer

Warranty Page

Diamond:

3-year warranty according to NewEgg

I had a hard time finding warranty information on their site – take a look around before deciding.

Warranty Page

ECS:

3-year NVidia cards, 1-year all other chipsets

Original invoice required as per web site. My experience is that S/N can be sufficient.

Warranty processing process is slow in my experience.

Warranty Page

EVGA:

1-year, 2-year, 3-year and lifetime agreements depending on model

Product needs to be registered 30 days from purchase

Warranty only extends to original purchaser

Warranty Page

Gainward:

1-year, 2-year, 3-year depending on model. Likely from date of manufacture or date of sale to distributor.

No direct warranty to end users, only to distributors, unless the card was bought directly from Gainward, say through their web shop.

Warranty will be voided if S/N sticker falls off, and for the usual technical “tampering” reasons.

Warranty Page

Gigabyte:

3-year from date of manufacture

Direct RMA available

Very speedy response from RMA dept. in my experience

Warranty Page

HIS:

2-year, presumably from date of invoice.

Original invoice required.

Direct RMA available.

Warranty Page

MSI:

2-year parts & labor, 3rd year parts only, from date of manufacture.

Direct RMA available.

Return shipping and handling paid by end user for 3rd-year warranty: US-$ 45.

Warranty Page

PNY:

3-year or lifetime, depending on model; 1-year if not registered

Registration required

Original invoice required, original owner only.

Warranty Page

PowerColor:

2-year from date of invoice

Original invoice required

Original owner only, warranty cannot be transferred.

Warranty Page

Sapphire:

2-year from date of invoice

Original invoice required

Sapphire’s website states that a customer would need to go through the reseller to get any kind of warranty service.

Warranty Page

XFX:

Limited lifetime warranty on graphics cards, or 3-year, depending on model

Warranty period starts from the date of invoice or packing slip

Direct RMA available

Original owner or one subsequent owner only. Subsequent owner needs to register product within 90 days of buying used, using the same ID that original owner used to register the product.

Warranty Page

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